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Technical Support

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Your comments, suggestions, and questions are always welcome. We can be reached in a number of ways:

Email:

support@dplot.com

Online forums:

http://www.dplot.com/forums/index.php

Phone:

601-629-8607

Postal mail:

HydeSoft Computing LLC
110 Roseland Drive
Vicksburg, MS 39180
USA

Bug reports

Before reporting errors, please see the description of known problems and possible solutions in the Known Problems topic.

Please include DPlot's full version number (select the About DPlot command on the Help menu) in any correspondence.

Updates to DPlot

Updates to the evaluation version of DPlot are available from the DPlot home page at http://www.dplot.com. Licensed users may opt to receive automatic notifications when new versions are available. Updates are free up to 2 years after date of purchase. If you are a licensed DPlot user not currently on our mailing list and wish to subscribe to the list, just let us know. (Be sure to include your username and registration number from the About box.) Alternatively, licensed users may select the Check for Updates command on the Help menu to download and install new versions. If you purchased a DPlot license more than two years ago you may purchase an upgrade at a 2/3 discount off the normal price. To take advantage of this offer use the Check for Updates command on the Help menu or contact us by e-mail here.

HydeSoft Computing Information

For purchasing agents who need this information:

DUNS number:

962092305

US EIN:

30-0359350

US Form W-9 (PDF):

http://www.dplot.com/w9_hydesoft.pdf

SBA ID:

P1572656

CCR CAGE:

6HT29

 

 

 


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